Extensive IP-based system empowers enterprises with cost-efficient, versatile infrastructure to comprehensively reach multiple customer channels worldwide
SINGAPORE, 26 July /PRNewswire-Asia/ — M800 Limited and Converged Solutions Pte Ltd today announced their strategic alliance to offer a comprehensive “all-touch” virtual call-centre solution for enterprises extending sales and marketing reach to the global market, including full China coverage. The IP-based solution combines the extensive network reach of M800 and the multichannel capabilities of Converged Solutions’ call-centre platform.
M800 Limited is one of Hong Kong’s largest IDD wholesalers and China’s leading multichannel toll-free service provider. M800 provides the supporting infrastructure for premium voice services to enhance the Call Centre Software-as-a-Service (SaaS) of Converged Solutions, via the latter’s flagship Orchestra IP Call Centre platform.
This partnership, the first between the companies, demonstrates the ability of Converged’s All-Touch platform to leverage M800′s voice quality and is a key reason Converged is guaranteeing service levels to ensure its clients do not have to worry about call quality, regardless of customer location. The All-Touch platform is ideal for businesses that operate in today’s fast-changing market conditions, empowering them with a wide-coverage call-centre solution that overcomes complexity and cost. Service can be set up easily for businesses located anywhere in the world.
“The true capabilities of our Orchestra platform are being realised through M800′s extensive global network reach,” said Mr. Michael Koh, Director, Converged Solutions. “We have always been providing our clients with a highly cost-effective, versatile, and powerful platform to reach their customers. Now they can address the enormous potential of the worldwide market, including China and Asia Pacific, through our new All-Touch offering, underpinned by M800′s comprehensive connectivity and range of business voice services.”
“We are very excited to match our far-reaching global coverage with the multichannel features of Converged Solutions’ sophisticated virtual call-centre platform,” said Mr. Daniel Leung, Director, Enterprise Business, M800 Limited. “Enterprises wishing to connect with international opportunities can do so with lower upfront investment and operational overhead, while taking advantage of seamless connectivity with their customers, whether over landline, mobile phone, SMS, or overseas connections, and regardless of time or location of either party.”
By combining their core competencies, both companies stand to benefit from increased business activity and greater utilisation of their infrastructure. Their clients will enjoy comprehensive worldwide coverage with the flexibility to tailor communications according to business needs and customer preferences, reducing staff training delays and cost while staying responsive to market changes.
About us
Converged Solutions Pte Ltd is a Singapore company providing a Call Centre Software-as-a-Service in Asia via its flagship Orchestra IP Call Centre.
M800 Limited, a subsidiary of the Ganges Group of companies, operates an intelligent international toll-free platform and connects with most of the world’s major telecommunications carriers.
Contacts
Converged Solutions Pte Ltd
Michael Koh
Tel: +65-6494-8138
michaelkoh@convsoln.com
http://www.convsoln.com
M800 Limited
Rosa Wong
Tel: +852-3472-0877
rosawong@m800400.com
Super-compact chargers provide power for iPhone, iPod and other mobile communication and entertainment devices
HONG KONG, July 21 /PRNewswire-Asia/ — i.Tech Dynamic today introduced its new Power Solution product line. The i.Tech PowerApp and i.Tech Power X are portable, compact, external batteries designed to provide long, extended life for mobile communications and entertainment devices.
i.Tech PowerApp, a Made for iPhone-certified product, is one of the slimmest iPhone external batteries on the market. It is designed to provide four hours of additional talk time or Internet use for the iPhone 3G and 3GS. The charger also functions as an anti-slip protective case; it fits snugly around the body of the iPhone, leaving just the device’s touchscreen exposed.
The rechargeable i.Tech PowerApp features a built-in LED that functions as a camera flash for iPhone photography. This lets users take photos in low-light situations, such as restaurants, and it doubles as a handy flashlight for emergency use. An intelligent charging setting enables the device, while plugged in to a power source, to charge the iPhone first before recharging the PowerApp; and an LED indicator on the back of the unit show’s the device’s battery level while charging. Users can liven up the look of their iPhones with one of PowerApp’s three available bold colors-matte black, metallic silver and metallic red.
The i.Tech Power X is a universal charger that’s incredibly compact-about the shape and size of a roll of pennies but just over half an ounce in weight. It comes with 10 adaptor tips that fit a wide range of mobile phones and entertainment devices, including the iPhone and PSP, and a compact case that keeps the Power X and adaptors organized and makes it convenient for users to charge their devices anywhere.
The i.Tech Power X charges via USB connection and is available in five stylish colors-grey, aqua blue, pink, navy blue and red-each with an anodized aluminum finish.
“PowerApp and Power X are highly portable and incredibly convenient back-up chargers, fully functioned and user-friendly,” said Wendy Cho, managing director, i.Tech Dynamic Ltd. “i.Tech is well known for its outstanding mobile phone accessories and Bluetooth headsets. The Power Solution series provides even more convenience, more freedom and more entertainment for consumers. And the products are perfect for users on the go.”
PowerApp Product Details
Features:
* Made for iPhone certified
* Unique LED light for instant illumination or for use
as camera flash for iPhone photos
* Provides enough power for:
– 4 extra hours of talk time (3G network)
– 4 extra hours of Internet use
– 5 extra hours of video playback
– 17 extra hours of music playback
* Battery status indicator
* Non-slip rubber protective surface
* On/off power switch
Specifications:
* Input: 5 V 500 mA
* Output: 5 V 500 mA
* Battery capacity: 1300 mAh Li-Polymer
* Dimensions: 126 (L) x 65 (W) x 20(T) mm
[4.96 (L) x 2.6 (W) x 0.79 (T) inches]
* Weight: 55 grams (1.9 ounces)
Power X Product Details
Features:
* Compact size, metallic finishing
* Five color choices for different styles
* Prolongs the life of mobile phones and handheld devices by:
– 100 percent for iPhone (2G, 3G, 3GS)
– 100 percent for PSP
– 140 percent for NDS Lite
– 150 percent for iPod Touch
– 250 percent for iPod
* 10 adapter tips to fit most mobile phones and portable
entertainment devices
* Portable, compact case
Specifications
* Battery capacity: 2200 mAh
* DC output voltage: 5.5 V, 500 mA
* DC charging time: 4 to 6 hours
* Dimensions: 22 mm (Diameter) X 86 (L) mm
[0.87(Diameter) x 3.39 (L) inches]
* Weight: 148 grams (0.51 ounces)
About i.Tech Dynamic
i.Tech Dynamic Ltd. specializes in the design, marketing and sales of mobile telecommunications accessories. Since its founding in 2002, the company has established a reputation for developing products with sleek designs and good value. Dedicated to innovation and supported with advanced research and development resources, i.Tech delivers electronics and digital products that are highly lauded by users worldwide. For more information, visit http://www.itechdynamic.com .
Products mentioned herein may be trademarks and/or registered trademarks of their respective companies.
HONG KONG, June 17 /PRNewswire-Asia/ — The global provider of engineered electronic components, network solutions, specialty products and undersea telecommunication systems, Tyco Electronics, has named Avnet Electronics Marketing Asia as its Regional Distributor of the Year – 2009.
The Tyco Electronics Distributor of the Year Awards honor the firm’s top performing distribution partners, and also highlight the standards it has set for its channel partners. This significant achievement represents Tyco Electronics’ highest recognition of the outstanding performance and commitment that Avnet Electronics Marketing has made to its business in the last year.
In 2009, Avnet Asia focused on Tyco Electronics’ core industries and growing the business despite the challenging market conditions. Avnet’s extensive geographical presence in Asia provides a good sales and technical support coverage model for Tyco Electronics’ customer base.
Avnet was praised for a variety of achievements, including sales growth, demand identification and creation, customer base expansion and working capital velocity.
“It is always rewarding to receive an award. However, receiving this one from a recognized industry pioneer like Tyco Electronics has made us doubly pleased,” said Stephen Wong, president, Avnet Electronics Marketing Asia. “We will continue to add value to our business partnership with Tyco Electronics to keep both Tyco Electronics and Avnet at the forefront of the industry, and we look forward to more success to come in future.”
About Avnet Electronics Marketing Asia
Avnet Electronics Marketing Asia is part of Phoenix-based Avnet, Inc. (NYSE: AVT), a Fortune 500 company with fiscal 2009 sales exceeding USD16.23 billion. Serving customers in more than 70 countries, Avnet is one of the largest distributors of electronic components, computer products and embedded technology.
Avnet Electronics Marketing has a significant presence in Asia-Pacific — the fastest growing electronics market in the world. With its regional headquarters in Singapore, the company has offices in over 40 locations in Asia. Avnet Electronics Marketing Asia distributes semiconductors, interconnects, passive and electromechanical components to serve a wide range of customers including original equipment manufacturers (OEMs), electronic manufacturing services (EMS) providers, and small- to medium-sized businesses, and provides associated design-chain and supply-chain services. More information can be found at http://www.em.avnetasia.com .
It Provides Industry’s Best Non-Line-of-Sight WiFi Coverage for 3G Data Offload
HONG KONG, June 10 /PRNewswire-Asia/ — Leveraging A8′s patented long range wireless technology, Altai Technologies today announced it is going to launch the A8-Ei Super WiFi Base Station at the CommunicAsia 2010, Singapore Expo (Jun 15-18). The A8-Ei is an all-in-one multi-beam antenna array super WiFi base station that has integrated the base unit, antennas and external cables into one panel. With the continuous roll-out of new bandwidth-hungry application on iPhone and other smartphones, Altai A8-Ei’s superior long range coverage allows immediate WiFi provisioning for 3G operators to offload data traffic from their 3G networks.
The Altai A8-Ei has adopted the multi-beam smart antenna technology to provide superior signal strength and link budget in dense urban environment deployments. The Altai’s A8-Ei can typically achieve a non-line-of-sight range of up to 800m and near line-of-sight range of 1.7 km; it provides the industry’s best non-line-of-sight WiFi coverage.
Equipped with multiple antennas in a single panel, the A8-Ei provides up to 5 times the range and 20 times the per site coverage as traditional access point. Therefore, by using up to 95% fewer installation sites than other WiFi systems to cover the same area, the A8-Ei provides an ideal and quick 3G data offload solution for mobile operators.
The compact design of the A8-Ei enables 3G operators to quickly expand their data network capacity at a much lower acquisition and operating costs by co-locating with their existing 3G cell sites. “The Altai Super WiFi equipments has been deployed around the world for delivering high quality wireless broadband services,” said Chi-hung Lin, President & CEO of Altai Technologies. “By adding the A8-Ei to our growing Super WiFi series, Altai gives carriers and service providers the industry’s most cost-effective solution for deploying and expanding their wireless networks.”
Mr. Lin will speak at the CommunicAsia 2010 Summit on Jun 15 about “How WiFi Technology is Helping Redefine the Mobile Operator Business Model”. Meanwhile, the full series of Altai Super WiFi products and the latest wireless products will be exhibiting at its booth 4B1-08, Hall 4 in CommunicAsia 2010 (Jun 15-18), Singapore.
About Altai Technologies
Altai Technologies is a high technology company focused on the design, development and marketing of carrier-grade, innovative wireless broadband solutions. Altai has developed its patented long range WiFi technology that can dramatically improve the WiFi signal coverage while minimizing interference from other signals broadcasting within the 2.4GHz unlicensed frequency spectrum. Altai’s products are currently deployed worldwide in every major industry including logistic, education, municipal government, network operator, hospitality, manufacturing etc. The Altai Super WiFi Solution is offering a total wireless solution comprising of base station (A8/A8-E/A8-Ei), access point (A3/ A2), CPE (C1), access controller and wireless management software (AWMS).
Its flagship product, the A8 Super WiFi base station, is being deployed with various 3G, CDMA and GSM mobile systems globally for 3G data offloading and city-wide WiFi networks. The Altai Super WiFi Solution has been proven in both urban and remote application in over 50 countries.
For more information, please visit http://www.altaitechnologies.com
For media enquiries, please contact
Altai Technologies Limited
Annie Loi
Tel: +852-3758-6000
Email: annieloi@altaitechnologies.com
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